Value Addition
We at novus are committed to add value to our stakeholders and primarily to our customers. We continue to find innovative ways to improve and optimize
- Our Processes
- Our After Sales Services
- Our Product Training
- Our Product/Service Delivery Time and
- Other customer support related to product warranties and return material authorization etc. We always strive to achieve higher customer satisfaction level.
Our Online Support
We are available online to support you from Monday to Friday 10:00am to 5:00pm via Skype. So please feel free to connect with us via our skype ID: novus-india or write us at support@novustechsolutions.com and we will be glad to assist you.
Our Training
Once you are registered with us as our channel partner, we are committed to provide you online/offline (as suitable) a day long product training. However, real performance of the products depends on the situational aspects in a project, the aim of the training is to make you familiar with the products features and it's functioning.
Following is the training schedule for our exclusive channel partners which we will keep on updating without any prior notice based on your feedback.
| SN. | Subject | Learning Objective | Expected Duration |
|---|---|---|---|
| 1 | RIVA Camera & VCA Software | Introduction | 30 Mins |
| 2 | RIVA Camera & VCA Software | Product Installation | 60Mins |
| 3 | RIVA Camera & VCA Software | Detailed Demonstration | 120Mins |
| 4 | Luxriot VMS Solution | Introduction | 30 Mins |
| 5 | Luxriot VMS Solution | Product Installation | 60 Mins |
| 6 | Luxriot VMS Solution | Detailed Demonstration | 120 Mins |
Feedback
We are always eager to hear from you and we treat our customer’s feedback with paramount importance. This vital information constantly helps us create a better experience for you. So please feel free to share your feedback in the form below and help us to serve you even better.
Become our partner
We will be happy to discuss various business opportunities with you and to figure out a way to work together. To become our partner please feel free to contact us and let us know about your interests today or please click here to share your contact information and we shall get in touch with you.
reach us
B-205/206 Blue Orbit,
Goregaon-Mulund Link Road,
Opp. InOrbit Mall,
Malad West, IN - 400064
Mumbai
Phone: +91 22 4266 2567
Mobile: +91 86 5522 0332
contact@novustechsolutions.com